A permanent home, with nursing care built in

A permanent place at The Willows means a real home. Your loved one keeps their own room, their own routines, and as much of their independence as they are able to enjoy, while skilled clinical care sits quietly in the background, ready whenever it is needed.

We are a high care facility, committed to caring for both high and low needs. Because a registered nurse is on site around the clock, families have the reassurance of knowing that medication, observation and clinical support are always close by, given by people who know the resident well.

Being small is the whole point. With forty beds and a family at the door, care here stays personal. The nurses learn your mother's name, the kitchen learns how she likes her tea, and the same familiar faces are there week after week. That continuity matters most when memory or health begins to change.

What is included

• Twenty-four hour care by a registered nurse, plus an experienced care team
• Home-cooked, culturally diverse meals, freshly prepared on the premises each day
• Visiting allied health: physiotherapy, podiatry, speech pathology, occupational therapy, dental, optical and psychology
• A secure garden, lounges and dining rooms, and a stimulating activities program
• On-site hairdressing, plus extra services such as massage and shopping trips on request

Settling in

Moving a parent into care is a big, often sudden decision, and we try to make the practical side as gentle as possible. Come in for a tour, meet the team, and we will walk you through the government fees and the steps of an ACAT assessment and means testing, clearly and at your pace.